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Technical Learning and Development Specialist

City:  Sofia
Job Type:  Regular
Language:  English

Connecting businesses and tech talents in a fast-changing world. This is what describes best the mission of Modis as a global leader in workforce, skilling, and consulting solutions for our partners. As part of the Adecco Group, our brand is present in 20 countries delivering services and solutions in the so-called “Smart Industry” areas and employing 30,000 people.


With more than 15 years of experience in Bulgaria, we deliver IT Service Desk, Data Center and Network Services, End-User Device Support (Desktop & Mobile), Application Development and Support, and BPO Solutions to more than 40 multinational companies. We have grown to 1400 employees in our 3 office locations and now we are looking for more talents to join us in our mission.

Position Highlights:

Technical Learning and Development Specialist (Technical L&D Specialist) is responsible for the design and delivery of corporate technical trainings for Modis Bulgaria. The Technical Learning and Development Specialist collaborates with internal partners to complete a regular training needs analysis that defines the highest technical training organizational priorities. In an addition, Technical Learning and Development Specialist is in charge of the organization and the facilitation of the technical Induction Program training sessions and all related activities.


Duties and Responsibility:

  • Facilitates technical skills trainings including instructions, feedback, development plans, and coaching
  • Recommends solutions, including developing/delivering customized training and team development sessions as needed
  • Responsible for the organization and the delivery of the technical part of the Induction Training Program, for the design and implementation of tests, surveys and quizzes to measure the effectiveness of the technical training programs with the assistance of the Learning and Development Team Lead
  • Perform Training needs analysis in collaboration with the Learning and Development Team Lead via the Learning Management System (SAP SuccessFactors)
  • Develops and updates standardized tools and reporting for ongoing access to learning information, and develops customized reports as per the business needs 
  • Responsible for ensuring training documentation is maintained up to the local legal and corporate requirements in compliance with Privacy and Data Protection and all internal rules
  • Manages tracking of course revisions and history, ensures the knowledge management of the training course materials 
  • Identifies and communicates opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements
  • Other work-related tasks assigned by the Learning and Development Team Lead and Learning and Development Manager


Skills and Experience required:

  • University degree in Organizational Development, Human Resources or Psychology
  • ITIL 4 Foundation certification required
  • CCNA certification will be considered as an advantage
  • AWS Cloud Practitioner certification will be considered as an advantage
  • At least 2 years of experience in training design and delivery 
  • Fluent English both verbal and written


You will get:

  • Upskilling Training Programs
  • Recognition awards
  • Additional health coverage
  • Special offers and discounts
  • Food and Gift vouchers
  • Sport cards
  • Competitive remuneration package
  • Charity and Sport initiatives


Sounds interesting? Connect with us, we are waiting for you.

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.

Job Segment: ERP, Consulting, Cisco, SAP, Service Desk, Technology, Customer Service

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