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Operations Support Lead

City:  Sofia
Job Type:  Regular
Language:  English

Connecting businesses and tech talents in a fast-changing world. This is what describes best the mission of Modis as a global leader in workforce, skilling, and consulting solutions for our partners. As part of the Adecco Group, our brand is present in 20 countries delivering services and solutions in the so-called “Smart Industry” areas and employing 30,000 people.


With more than 15 years of experience in Bulgaria, we deliver IT Service Desk, Data Center and Network Services, End-User Device Support (Desktop & Mobile), Application Development and Support, and BPO Solutions to more than 40 multinational companies. We have grown to 1400 employees in our 3 office locations and now we are looking for more talents to join us in our mission.


Today we are giving you the chance to continue your career journey in one of the biggest IT outsourcing companies in the position of an Operations Support Lead (OSL).

Position Highlights


As an Operations Support Lead (OSL) you will be responsible for: 

  • End to end operational activities and projects, and all the tasks to be handled in a timely manner
  • Communication with respective partners for validation, follow-up, corrective action plans
  • Ensuring that all the necessary documentation has been uploaded properly
  • Being a contact point for all projects related matters for partners

If you have:

  • Excellent written and verbal English language skills
  • Bachelor/Master Degree in Business or relevant
  • Previous experience in a corporate environment will be an advantage
  • Proactive team player who can follow processes
  • Analytical skills and ability to meet deadlines and work under pressure when needed

You will get:

  • Recognition awards
  • Additional health coverage
  • Special offers and discounts
  • Food and Gift vouchers
  • Sport cards
  • Competitive remuneration package
  • Performance-based bonuses
  • Charity and sport initiatives

Our recruitment process will be fully remote for your safety! You can meet our hiring managers and recruitment specialists online!

Sounds interesting? Connect with us, we are waiting for you.

Only short-listed candidates will be contacted. All applications will be treated with strict confidentiality.

Job Segment: Operations Manager, Consulting, Service Desk, Application Developer, Operations, Technology, Customer Service

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