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Operations Support Lead

City:  Sofia
Job Type:  Regular
Language:  English

Modis is a global leader in professional solutions for IT, Engineering and Life Sciences. The company connects the smartest people and brightest businesses to the opportunities they need to thrive. 


With more than 13 years of experience in Bulgaria, we deliver IT Service Desk, Data Center and Network Services, End-User Device Support (Desktop & Mobile), Application Development and Support and BPO Solutions to more than 40 multinational companies.

Today we are giving you the chance to build a career in one of the biggest IT outsourcing companies at the position of Operations Support Lead.


Position Highlights:


As an Operations Support Lead (OSL) you will be responsible for: 

  • End to end operational activities and projects, and all the tasks to be handled in a timely manner
  • Communication with respective partners for validation, follow-up, corrective action plans
  • Ensuring that all the necessary documentation has been uploaded properly
  • Being a contact point for all projects related matters for partners


If you have:

  • Excellent written and verbal English language skills
  • Bachelor/Master Degree in Business or relevant
  • Previous experience in a corporate environment will be an advantage
  • Proactive team player who can follow processes
  • Analytical skills and ability to meet deadlines and work under pressure when needed


You will get:

  • Recognition awards
  • Additional health coverage
  • Special offers and discounts
  • Food and Gift vouchers
  • Sport cards
  • Competitive remuneration package
  • Performance-based bonuses
  • Charity and sport initiatives

Sounds interesting? Connect with us, we are waiting for you.


Our recruitment process will be fully remote for your safety! You can meet our hiring managers and recruitment specialists online! 

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.

Job Segment: Operations Manager, Engineer, Service Desk, Application Developer, Operations, Engineering, Customer Service, Technology