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Operations Support Lead (OSL)

City:  Sofia
Job Type:  Full-Time
Language:  English

Modis is a global leader in professional solutions for IT, Engineering and Life Sciences. The company connects the smartest people and brightest businesses to the opportunities they need to thrive.


With more than 13 years of experience in Bulgaria, we deliver IT Service Desk, Data Center and Network Services, End-User Device Support (Desktop & Mobile), Application Development and Support and BPO Solutions to more than 40 multinational companies.


Today we are giving you the chance to build a career in one of the biggest IT outsourcing companies at the position of an Operations Support Lead (OSL) with English Language

As an Operations Support Lead (OSL) you will be responsible for: 

  • End to end operational activities and projects, and all the tasks to be handled in a timely manner;
  • Communication with respective partners for validation, follow-up, corrective action plans;
  • Ensuring that all the necessary documentation has been uploaded properly;
  • Being a contact point for all projects related matters for partners;

    If you have:

    • Excellent written and verbal English language skills;
    • Bachelor/Master Degree in Business or relevant;
    • Previous experience in a corporate environment will be an advantage; 
    • Proactive team player who can follow processes;
    • Analytical skills and ability to meet deadlines and work under pressure when needed;

    You will get: 

    • Competitive remuneration package;
    • Health coverage and food vouchers;
    • Regular working hours (Home-office option)
    • Onboarding program and regular trainings;
    • A chance to widen your IT and communication skills in a multinational environment;
    • A chance to join our social and sports initiatives;
    • Nice office location;
    • Opportunities for professional and personal development;


For us, understanding your ambitions and helping you to achieve them is just the beginning of our task. We will train and encourage you to innovate and unlock new ways of working.


Sounds interesting? Connect with us, we are waiting for you.


Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.

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