License Manager

City: Sofia

Job Type: Regular

Language: English

Akkodis is a global digital engineering company and Smart Industry leader. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainable tomorrow.

With more than 19 years of experience in Bulgaria, we are the most mature Delivery Center of Akkodis. Our over 900 experts deliver technology solutions in IT, Software, Cloud, and Digital fields.

Now, we are looking for more talents to join us in our mission to engineer a Smarter Future Together.

Role Specifics

DDO (Digital Delivery Operations) is one of the fastest growing teams within the Contractual Customer Services organization. Our mandate is to manage E2E delivery operations for HP's contractual services business focusing on contractual DaaS servicing offerings and internal HP employees.

The PI License Manager will manage a set of operational tasks for managing customer licenses and supporting customer billing for SW licenses. Entitle and manage license keys for customer accounts for Proactive Insights, and report on associated licensing metrics.

Your daily agenda would be to:

Create new customer license records in HP SW license enablement database
Manage requests for license changes, updates and additions
Compile billing information for licenses sold by customer, to support invoicing team
Enable monthly reporting of license activities managed
Collaborate with proactive team to review customer license utilization data and provide overviews

Do you tick the boxes:

Excellent English – written and verbal
Financial management – ability to manage large data sets of financial records for license management topics
Billing & invoicing – communication and preparation of pre-billing files for SW licenses sales, for the HP sales ops / CMO teams
Customer service management – ability to manage service discussions with customers, related to software sales and billing
Account management – ability to manage relationships/financial escalations with key software accounts
MS Office skills – Core suite, with focus on Excel
Problem solving and communication skills
Ability to grasp complex (financial) topics and simplify to understandable concepts for customers

What we offer:

Competitive remuneration package
Performance-based bonuses
Referral bonus program
24 days annual paid leave
Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses, and more)
Free Psychological Counselling via Green line and on the spot
Newborn or newly adopted child bonus
Food vouchers - 150 BGN/month
Upskilling & reskilling training programs and e-learning hub
Diverse career growth opportunities
Recognition awards
Sports cards (partially covered by the employer) and company sports initiatives
Special company discounts
Various social and charity initiatives

United by our passion for talent and technology, we look at the world differently. The future won't wait, it's time to start engineering a smarter future. Are you ready?