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Level 1 Agent with German

City:  Sofia
Job Type:  Full-Time
Language:  German

Modis is a global leader in professional solutions for IT, Engineering and Life Sciences. The company connects the smartest people and brightest businesses to the opportunities they need to thrive. 

With more than 13 years of experience in Bulgaria, we deliver IT Service Desk, Data Center and Network Services, End-User Device Support (Desktop & Mobile), Application Development and Support and BPO Solutions to more than 40 multinational companies.

In our offices in Sofia and Plovdiv work more than 1200 young and motivated talents, who develop their career and unlock new ways of working. Now you have the chance to join them as a Level 1 Agent with German Language! 

 

As a Level 1 Agent with German Language you will be responsible for:

  • Providing support in German by telephone and via e-mail
  • Identifying clients’ problems and propose solutions
  • Focusing on customer expectations and satisfaction
  • Protecting confidential and sensitive information and materials
  • Collaborating with other team members to provide high-quality support


If you are:

  • Fluent in German and have good English skills
  • Keen on communicating with customers
  • Proficient in Microsoft Office
  • Excited to develop your professional career
  • A team player

 

We offer:

  • Upskilling training programs
  • Recognition awards
  • Additional health coverage
  • Special offers and discounts
  • Food and Gift vouchers
  • Sport cards
  • Competitive remuneration package
  • Performance-based bonuses
  • Charity and Sport initiatives

 

Our recruitment process will be fully remote for your safety! You can meet our hiring managers and recruitment specialists online!

 

If you're ready to join our community of experts, apply now! We can't wait to hear from you.

 

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.

Apply now »