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Level 1 Agent with German

City:  Sofia
Job Type:  Full-Time
Language:  German

Modis is a global leader in professional solutions for IT, Engineering and Life Sciences. The company connects the smartest people and brightest businesses to the opportunities they need to thrive. 

With more than 13 years of experience in Bulgaria, we deliver IT Service Desk, Data Center and Network Services, End-User Device Support (Desktop & Mobile), Application Development and Support and BPO Solutions to more than 40 multinational companies.

Now you have the chance to join our team as a Level 1 Agent with German.

As part of our team you will be responsible for:

  • Providing support in German by telephone, e-mail, and chat
  • Identifying clients’ problems and propose solutions
  • Focusing on customer expectations and satisfaction
  • Protecting confidential and sensitive information and materials
  • Collaborating with other team members to provide high-quality support

 

If you are:

  • Fluent in German and English
  • Willing to communicate with business customers
  • Passionate to resolve basic issues
  • Excited to develop your professional path
  • A team player
  • Looking on the bright side

 

You will get:

  • Upskilling Training Programs
  • Recognition awards
  • Additional health coverage
  • Special offers and discounts
  • Food and Gift vouchers
  • Sport cards  
  • Competitive remuneration package 
  • Performance-based bonuses
  • Charity and sport initiatives

 

If you're ready to join our community of experts, apply now! We can't wait to hear from you.

 

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.


Job Segment: Engineer, Service Desk, BPO, Application Developer, Data Center, Engineering, Customer Service, Operations, Technology

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