CyberArk Specialist

City: Sofia

Job Type: Regular

Language: English

About Modis:

Modis and AKKA Technologies (soon to become Akkodis) are joining forces to build a global Smart Industry powerhouse in Engineering and Digital Solutions.

With more than 50 000 engineers and digital experts in 30 countries around the world, we offer broad industry experience, and strong know-how in key technology sectors such as mobility, software & technology services, robotics, testing, simulations, data security, AI & data analytics.

As the biggest Delivery Center, with more than 15 years of experience in Bulgaria, we deliver technology solutions in IT, Software, Cloud, and Digital fields.

We Are Akkodis. Making the future, smarter for everyone.

Position Highlights:

CyberArk Specialist will support and extend the actual CyberArk solution both on premise and on cloud using Privileged Access Manager Self-Hosted. There are three complete architectures with PVWA, PSM, CPM and Vaults, each of them in high availability with 2 or three PSM and PVWA per site. Two solutions are on premise, one is in Azure. CyberArk Specialist will support the technical teams with knowledge on the matter and assist in further developing the environment.

Day-to-day Responsibilities:

Act as primary Level 3 support; incidents, request fulfillment, problems and changes
Act as point of technical escalation for Level 2 issues/problems
Develop and maintain Level 1 & Level 2 solution documentation
High level monitoring
Capacity planning and patching and updates
Develop and maintain technical documentation in support of the solutions
Make technical proposals and provide information in order to support decision making concerning the solution
Manage all changes/enhancement requests relative to service operations and specifically to services provided by the global solutions

Crucial Criteria:

At least 5 years working experience in corporate IT teams/environments
A minimum of 2 years as CyberArk specialist, in support or implementation team
Proven track record in supporting design for multiple large-scale system implementation projects
Experience with cloud environment and Microsoft security stack
Enterprise security document and policy creation
Excellent interpersonal skills & ability to communicate effectively (written & verbal)

Nice-to-have:

A CyberArk certification is a plus
French, Spanish, or Portuguese is a plus

What we offer:

Competitive remuneration package
Performance-based bonuses
Referral bonus program
20 + 4 days annual paid leave
Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses and more)
Free Psychological Counselling via Green line and on the spot
Newborn or newly adopted child bonus
Food vouchers - 150 BGN/month
Upskilling & reskilling training programs and e-learning hub
Diverse career growth opportunities
Recognition awards
Sports cards (partially covered by the employer) and company sports initiatives
Special company discounts
Various social and charity initiatives

United by our passion for talent and technology, we look at the world differently.

It’s time to start engineering a smarter future together. Are you ready?