Share this Job

Customer Support Specialist with Swedish

City:  Sofia
Job Type:  Full-Time
Language:  Swedish

Modis is a global leader in professional solutions for IT, Engineering and Life Sciences. The company connects the smartest people and brightest businesses to the opportunities they need to thrive.

 

With more than 13 years of experience in Bulgaria, we deliver IT Service Desk, Data Center and Network Services, End-User Device Support (Desktop & Mobile), Application Development and Support and BPO Solutions to more than 40 multinational companies.

Today we are giving you the chance to build a career in one of the biggest IT outsourcing companies at the position of a Customer Support Specialist with Swedish.

 

As a Customer Support Specialist​​​​​​ you will be responsible for:

  • Consulting, helping and handling Swedish-speaking customers by phone and e-mail
  • Analyzing clients' problems and providing a relevant solution within an agreed time frame
  • Timely escalating complex cases towards other teams, when needed
  • Protecting confidential and sensitive information and materials
  • Collaborating positively with other team members to provide high-quality support

 

If you have:

  • Fluency in Swedish and good level of English language
  • Customer handling skills and ability to analyze problems
  • Good computer literacy and keyboard skills
  • Desire and passion to work in a multinational team

 

We offer:

  • Recognition awards
  • Additional health coverage
  • Special offers and discounts
  • Food and Gift vouchers
  • Sport cards
  • Competitive remuneration package
  • Performance-based bonuses
  • Charity and Sport initiatives

Sounds interesting? Connect with us, we are waiting for you.

 

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.


Job Segment: Consulting, Engineer, Service Desk, Application Developer, Customer Service, Engineering, Technology