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Customer Support Representative with Dutch

City:  Sofia
Job Type:  Regular
Language:  Dutch

Modis is a global leader in professional solutions for IT, Engineering and Life Sciences. The company connects the smartest people and brightest businesses to the opportunities they need to thrive.

With more than 13 years of experience in Bulgaria, we deliver IT Service Desk, Data Center and Network Services, End-User Device Support (Desktop & Mobile), Application Development and Support and BPO Solutions to more than 40 multinational companies.

Position Highlights

 

Today we are giving you the chance to build a career in one of the biggest IT outsourcing companies at the position of a Customer Support Representative with Dutch.

As a Customer Support Representative you will be responsible for:

  • Handling Dutch speaking customers
  • Accurately and timely escalating complex cases when needed
  • Consulting customers about the specifications of the company’s products
  • Focusing on customer expectations and satisfaction
  • Protecting confidential and sensitive information and materials
  • Collaborating with other team members to provide high-quality support

 

If you are:

  • Fluent oral and written Dutch language skills
  • Good level of English - at least B2 level
  • Excellent customer and communication skills
  • Ability to work under pressure to tightly controlled deadlines
  • Advanced Microsoft office skills
  • Willingness to work in a team
  • Exceptional ability to learn new skills

 

You will get:

  • Upskilling Training Programs
  • Recognition awards
  • Additional health coverage
  • Special offers and discounts
  • Food and Gift vouchers
  • Sport cards
  • Competitive remuneration package
  • Performance-based bonuses
  • Charity and sport initiatives

Sounds interesting? Connect with us, we are waiting for you.

Only short-listed candidates will be contacted.


Job Segment: Customer Service Representative, Engineer, Consulting, Service Desk, Customer Service, Engineering, Technology

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