Share this Job
Apply now »

Technical Support Specialist with Italian and English

City:  Sofia
Job Type:  Full-Time
Language:  Italian

Connecting businesses and tech talents in a fast-changing world. This is what describes best the mission of Modis as a global leader in workforce, skilling, and consulting solutions for our partners. As part of the Adecco Group, our brand is present in 20 countries delivering services and solutions in the so-called “Smart Industry” areas and employing 30,000 people.
 
With more than 15 years of experience in Bulgaria, we deliver IT Service Desk, Data Center and Network Services, End-User Device Support (Desktop & Mobile), Application Development and Support, and BPO Solutions to more than 40 multinational companies. We have grown to 1400 employees in our 3 office locations and now we are looking for more talents to join us in our mission.
 
Today we are giving you the chance to build a career in one of the biggest IT outsourcing companies at the position of Technical Support Specialist with Italian and English.

 

As a Level 1 Agent you will be responsible for: 

  • Handling Italian speaking customers
  • Focusing on customer expectations and satisfaction
  • Protecting confidential and sensitive information and materials
  • Collaborating with other team members to provide high-quality support

 

If you are:

  • Fluent in Italian and have excellent English skills
  • Keen on communicating with customers
  • Proficient in Microsoft Office
  • Excited to develop your professional career
  • A team player

 

You will get:

  • Upskilling Training Programs
  • Recognition awards
  • Additional health coverage
  • Special offers and discounts
  • Food and Gift vouchers
  • Sport cards 
  • Competitive remuneration package 
  • Performance-based bonuses
  • Charity and sport initiatives

 

Sounds interesting? Connect with us, we are waiting for you.
 
Our recruitment process will be fully remote for your safety! You can meet our hiring managers and recruitment specialists online!

 

Only short-listed candidates will be contacted. All applications will be treated with strict confidentiality.


Job Segment: Technical Support, Consulting, Service Desk, Application Developer, BPO, Technology, Customer Service, Operations

Apply now »