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Customer Representative with Polish and English

City:  Sofia
Job Type:  Regular
Language:  Polish

Akkodis is a global digital engineering company and Smart Industry leader. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainable tomorrow. 

With more than 19 years of experience in Bulgaria, we are the most mature Delivery Center of Akkodis. Our over 900 experts deliver technology solutions in IT, Software, Cloud, and Digital fields. 
Now, we are looking for more talents to join us in our mission to engineer a Smarter Future Together.

About the role:

Today we are giving you the chance to build a career in one of the biggest technology companies in the position of Customer Representative with Polish and English (Temporary contract with the potential of further continuation).

In this exciting role you will:

  • Be the main point of contact for task and project related matters for HPE partners;

  • Respond to Partner queries in a timely and accurate way, via email or chat;

  • Perform various administrative and operational tasks as per requirements;

  • Follow up with Partners within appropriate service level agreement (SLA);

  • Manage and prioritize multiple tasks or cases simultaneously with minimal supervision;

  • Work together with other team members and meet required team KPI’s.

 

Requirements:

 

  • Fluent in written and verbal Polish and English;

  • Bachelor’s Degree in Business or equivalent;

  • Strong planning, organizing and multitasking skills;

  • Proactive team player with ability to work with deadlines and under pressure;

  • Ability to operate effectively within a virtual (cross-cultural) team;

  • Good computer literacy – MS Office.

You will get:

  • Competitive remuneration package;

  • 24 days annual paid leave;

  • Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses, and more);

  • Food vouchers;

  • Upskilling & reskilling training programs and e-learning hub;

  • Diverse career growth opportunities;

  • Recognition awards;

  • Sports cards (partially covered by the employer) and company sports initiatives;

  • Special company discounts;

  • Various social and charity initiatives.

 

The future is here for the making. Are you ready? 
Let’s make the incredible happen.


Job Segment: Customer Service Representative, Cloud, Engineer, Customer Service, Technology, Engineering

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