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Technical Support Specialist with English (Day & Night shifts)

City:  Sofia
Job Type:  Full-Time
Language:  English

Modis is a global leader in professional solutions for IT, Engineering and Life Sciences. The company connects the smartest people and brightest businesses to the opportunities they need to thrive. 

With more than 13 years of experience in Bulgaria, we deliver IT Service Desk, Data Center and Network Services, End-User Device Support (Desktop & Mobile), Application Development and Support and BPO Solutions to more than 40 multinational companies.
 

Today we are giving you the chance to build a career development in two of the biggest corporations worldwide. 

Get involved in a bright new team as a Technical Support Specialist with English (Day & Night shifts)!

 

As a Technical Support Specialist you will be responsible for:

  • Providing technical support in English by telephone and via e-mail;
  • Identifying clients’ problems and propose solutions;
  • Focus on customer expectations and satisfaction;
  • Protect confidential and sensitive information and materials;
  • Collaborate with other team members to provide high-quality support.

 

If you have:

  • Fluent oral and written English language skills;
  • Excellent customer and communication skills;
  • Ability to work under pressure to tightly controlled deadlines;
  • Willingness to develop in a technical role; 
  • Very good computer skills (Windows OS, Outlook, MS Office, etc.);
  • Analytical troubleshooting skills will be an advantage.

You will get:


•    Upskilling Training Programs 
•    Recognition awards
•    Additional health coverage
•    Special offers and discounts
•    Food and Gift vouchers
•    Sport cards 
•    Competitive remuneration package
•    Performance-based bonuses
•    Charity and sport initiatives


Sounds interesting? Connect with us, we are waiting for you.
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.
 


Job Segment: Technical Support, Engineer, Night, Service Desk, Application Developer, Technology, Engineering, Operations, Customer Service