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Account Specialist with French and English

City:  Sofia
Job Type:  Regular
Language:  French

Connecting businesses and tech talents in a fast-changing world. This is what describes best the mission of Modis as a global leader in workforce, skilling, and consulting solutions for our partners. As part of the Adecco Group, our brand is present in 20 countries delivering services and solutions in the so-called “Smart Industry” areas and employing 30,000 people.
With more than 15 years of experience in Bulgaria, we deliver IT Service Desk, Data Center and Network Services, End-User Device Support (Desktop & Mobile), Application Development and Support, and BPO Solutions to more than 40 multinational companies. We have grown to 1400 employees in our 3 office locations and now we are looking for more talents to join us in our mission.
Today we are giving you the chance to build a career in one of the biggest IT outsourcing companies in the position of an Account Specialist with French and English.

Position Highlights


As an Account Specialist you will be responsible for:

  • Processing service orders, answering how-to questions, troubleshooting
  • Analyzing monthly billing Account Specialist and program reports
  • General account maintenance
  • Managing customer relationships with corporate partners
  • Creating an exciting work environment
  • Liaising with mobile/telco carriers to complete customer requests

If you:

  • Are fluent in French and English
  • Are able to work on 24/7 shifts
  • Are keen on communicating with customers
  • Can communicate and collaborate effectively
  • Are proficient in Microsoft Office
  • Are a team player
  • Have strong attention to detail

You will get:

  • Upskilling Training Programs
  • Recognition awards
  • Additional health coverage
  • Special offers and discounts
  • Food and Gift vouchers
  • Sport cards
  • Competitive remuneration package
  • Performance-based bonuses
  • Charity and sport initiatives


Our recruitment process will be fully remote for your safety! You can meet our hiring managers and recruitment specialists online!
Sounds interesting? Connect with us, we are waiting for you.


Only short-listed candidates will be contacted. All applications will be treated with strict confidentiality.

Job Segment: Consulting, Service Desk, Application Developer, BPO, Customer Service, Technology, Operations

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