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Linux Cloud Support Engineer(night shifts)

City:  Sofia
Job Type:  Regular
Language:  English

Connecting businesses and tech talents in a fast-changing world. This is what describes best the mission of Modis as a global leader in workforce, skilling, and consulting solutions for our partners. As part of the Adecco Group, our brand is present in 20 countries delivering services and solutions in the so-called “Smart Industry” areas and employing 30,000 people.

 

With more than 15 years of experience in Bulgaria, we deliver IT Service Desk, Data Center and Network Services, End-User Device Support (Desktop & Mobile), Application Development and Support, and BPO Solutions to more than 40 multinational companies. We have grown to 1400 employees in our 3 office locations and now we are looking for more talents to join us in our mission.

 

Today we are giving you the chance to build a career in one of the biggest IT outsourcing companies at the position of a Senior Linux Cloud Support Engineer.

Position Hilights


You will be responsible for:
•    Taking ownership of any assigned incidents
•    Defining an action plan for a detailed diagnosis with the aim of resolving the incident and restoring normal services of the client
•    Efficient usage of technical scripts, diagnostic tools, and a known error database is required
•    Detection and initiation of the Problem record (PMR) - Initial categorization, classification, and prioritization of the problem record
•    Complying with the ITSM & SLA standards by observing the Incident Management lifecycle processes

 

If you have:
•    2 +   years of experience in IT Operations, infrastructure services support operations monitoring, and end-user support
•    Solid experience in Unix/Linux Support and 
•    Good understanding of AWS administration
•    An understanding of ITSM\ITIL processes, preferably ITIL trained
•    A Degree/Diploma in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems or equivalent certifications
•    Very good level of English language (B2 level is desired)
•    Willingness to work on night shifts – Mon - Fri (6:00 PM to 3:00 AM)

 

We offer:
•    Recognition awards
•    Additional health coverage
•    Special offers and discounts
•    Food and Gift vouchers
•    Sport cards
•    Competitive remuneration package
•    Performance-based bonuses
•    Charity and Sport initiatives

 

Sounds interesting? Connect with us, we are waiting for you.


Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.


Job Segment: Cloud, Engineer, Linux, Consulting, Electrical, Technology, Engineering

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