We connect the smartest people and brightest businesses to the opportunities they need to thrive!

In Modis Bulgaria we effectively deliver IT-enabled business processes, application services and IT infrastructure solutions for business outcomes to customers from all over the world. We enable enterprises to take advantage of external expertise, assets and/or intellectual property while reducing costs and accelerating time to market. Our best-in-class IT Service Desk, Data Center and Network Services, Application support and BPO Services, guarantee service excellence and success to our clients helping them improve their ability to compete in the new digitally transformed world.

Our Services

IT Service Desk

Our Outsourced IT Service Desk solutions give our clients the freedom to focus on their core competences, while giving the employees or customers a pleasant and satisfying experience. We offer multilingual Service Desk services across any platform, from basic Help Desk to enterprise solutions in a dedicated or multi-client environment with a global reach.

End-User Device Support (Desktop & Mobile)

Sustaining a fleet of field and onsite IT engineers, maintaining low operational cost and high level of quality and customer satisfaction could be challenging, especially if the business is expanding geographically. Implementing the right workforce service and delivery strategy is a must for many organizations to stay ahead of this ever-growing challenges.

Data Center and Network Services

Data Center and Network Operations outsourcing simplifies a complex part of IT Service Management. Our technical support services allow clients to build their IT capabilities that are more reliable, scalable and cost effective. We manage large operations across multiple technologies with the needed expertise and focus on quality and efficiency. With a flexible fully managed or a co-managed service, we provide a solution that would best fit your business need and workforce strategy.

Application Support

We offer managed services solutions for Testing & Validation, and Application Support to ensure high usability, performance and quality assurance while releasing new products and devices.

BPO Services

We provide to our IT Outsourcing clients also a number of complementary BPO services to ensure maximum coverage of our clients’ needs. Such solutions can be, but not limited to the areas of contact centers, administration, project management, warehouse and spare parts management, etc…